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scope_and_overview [2014/02/17 18:48] stevengraff |
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- | [[http://www.plain-english.com|Plain English Home Page]] | + | [[http://www.plain-english.com|Plain English Home Page]] [[:start|User Guide Home]] |
- | [[start|User Guide Home]] | + | |
===== Scope and Purpose ===== | ===== Scope and Purpose ===== | ||
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Think of GoldSMS as your “corporate Text number.” | Think of GoldSMS as your “corporate Text number.” | ||
- | You don't need to know the contact's carrier, as in the past, when "texting: from GoldMine. GoldSMS ties in directly to the national SMS network. | + | You don't need to know the contact's carrier, as in the past, when "texting: from GoldMine. GoldSMS ties in directly to the national SMS network, unlike GoldMine's built-in SMS functionality, which does an e-mail conversion routing. |
- | In the past, sales reps each sent text messages from their own phones... but nothing was logged, not into GoldMine, not anywhere! GoldSMS solves this problem too... all outbound //and inbound// Texts are logged to the appropriate contact record. | + | In the past, sales reps each sent text messages from their own phones… but nothing was logged, not into GoldMine, not anywhere! GoldSMS solves this problem too… all outbound //and inbound// Texts are logged to the appropriate contact record. |
- | Are your contacts overwhelmed with email? voicemail? social media? Get their attention for time-critical or high-value situations using Text -- only do it right, consistent with your existing standards for client or prospect contact. | + | Are your contacts overwhelmed with email? voicemail? social media? Get their attention for time-critical or high-value situations using Text – only do it right, consistent with your existing standards for client or prospect contact. Your message gets the attention it deserves by poking through the fabric of every-day background noise. |
- | Do you deal with a young, tech-oriented market? Communicate with them the way they want to be communicated with! | + | Do you deal with a young, tech-oriented market? Communicate with them the way they want to be communicated with… not email, not voicemail… Text! |
GoldSMS is perfect for high-value situations: | GoldSMS is perfect for high-value situations: | ||
- | Financial Services. The implications are vast and clear! clients need instant updates | + | * Financial Services. The implications are vast and clear! clients need instant updates |
- | + | * Home Sales. In a hot market a house goes on the market at 9am, and is gone by 9:30. You've got to know early to act fast. | |
- | Home Sales. In a hot market a house goes on the market at 9am, and is gone by 9:30. You've got to know early to act fast. | + | * Medical/Dental 1. Forgetful patients costing you money by leaving open timeslots when they no-show? Same-day reminders should help that situation. |
- | + | * Medical/Dental 2. Short-notice cancellation? Fill that slot by sending a Text out to the wait-list volunteers. | |
- | Medical/Dental 1. Forgetful patients costing you money by leaving open timeslots when they no-show? Day-of reminders should help that situation. | + | * College Recruiting. Young buyer, high-value sale. |
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- | Medical/Dental 2. Short-notice cancellation? Fill that slot by sending a Text out to the wait-list volunteers. | + | |